Frequently Asked Questions (FAQ)
Some users may have questions about JostPay and how our services work. To provide clarity, we have compiled a list of frequently asked questions and their answers below. Please review them to find the information you need.
1. What is JostPay?

JostPay is a digital platform offering a variety of services, including airtime and data purchases, gift card sales, Pay4Me services, social media boosts, web hosting, and PHP script sales. We aim to provide seamless and affordable digital transactions.

2. How do I create an account on JostPay?

To register, visit www.jostpay.com and click on the Sign Up button. Fill in the required details, verify your email, and log in to access JostPay’s services.

3. What payment methods does JostPay support? JostPay offers multiple payment methods, including:
  • Virtual Account Payment: Get a unique personal account for faster deposits.
  • Bank Transfers: Send payments directly from your bank.
  • Payments: Pay securely using debit or credit cards.
  • USSD Payments: Complete transactions using your bank’s USSD code.
  • Manual Deposit: Make a direct transfer and get credited within 24 hours.


4. How long does it take to process transactions?
  • Airtime & Data Purchases: Instant
  • Gift Card Purchases: within minutes
  • Pay4Me Transactions: Processed within minutes
  • Social Boost Orders: Completed within the timeframe specified for the service
  • Web Hosting & Script Purchases: Instant after payment confirmation
  • Manual Deposits: Credited within 24 hours


5. Do I need to verify my account? Some JostPay services require verification, while others do not. Verification may be required for high-value transactions or to increase daily limits.

6. Are there transaction limits?

Yes, JostPay sets daily transaction limits based on the type of service and user verification status. Limits can be increased by completing the required verification.

7. What should I do if my transaction is delayed? If a transaction is not processed instantly, check the following:
  • Ensure you entered the correct payment details.
  • Confirm that your bank has successfully debited your account.
  • Check your email for updates from JostPay.
  • If your transaction remains unresolved, contact JostPay support via live chat, email, or whatsapp.


8. Does JostPay charge transaction fees?

Yes, some transactions may have small fees based on processing costs. However, JostPay ensures that fees remain competitive and affordable.

9. How do I contact JostPay support?

You can reach our customer support team through:

For more details, visit www.jostpay.com and explore our services today! 🚀